Let’s get things up and running… If you’ve provided either your email or mobile phone details, we’ll email or text you confirmation of your application. If you’ve given us your postal address only, we’ll send a blank pack out for you to complete. (If you need any help with this please don’t hesitate to contact us on 0800 082 2200).
One of our PPI experts will give you a call, at the end of which we’ll get a pack out to you.
Keep an eye out for the pack in the post.
The pack has a Letter Of Authority in it (one for each lender) which require your signature. Please read carefully the Terms Of Engagement on the reverse, sign in the appropriate places, pop it back in the FREEPOST envelope and we’ll complete your check.
Sometimes, life gets in the way of these things, we understand that… so we’ll drop you an email, text message or letter now and again, (depending on the contact details you gave us) just to remind you if you’ve forgotten about your pack.
We’ll come back to you on whether you’ve paid PPI. If you have, you can claim with us and let us finish the job for you, or you can proceed yourself. There’s no pressure either way.